Miranda Musing

What should companies focus on Market share or Profits? An interesting article on Economic Times by Mr. VN Bhattacharya on companies aiming for sales growth at the cost of competitiveness set me thinking. We can see the euphoria of double digit has spurred many of the Indian companies to be obsessed with Market share than profits. Is it a right trend? Many of the companies we see are in a mad rush in the competition for the market share at a cost of profit. In the process companies give a skip to cost saving measures, superior processes, customer service and focus on new non - existent markets, expensive promotions, blind acquisitions etc. The latter processes definitely will result in better market share and top lines and subsequently good bottom lines in short term but the neglect in former areas tend to take its toll on the bottom line resulting in better sales and poor profits. Many companies instead of consolidating on existing customers neglect to service them efficient...

THE FINAL INSPECTION The Soldier stood and faced his God, Which must always come to pass. He hoped his shoes were shining, Just as brightly as his brass. "Step forward now, you Soldier, How shall I deal with you? Have you always turned the other cheek? To My Church have you been true? "The Soldier squared his shoulders and said, "No, my Lord, I ain't. Because those of us who carry guns, Can't always be a saint. I've had to work most Sundays, And at times my talk was tough. And sometimes I've been violent, Because the world is awfully rough. But, I never took a dollar, That wasn't mine to keep... Though I worked a lot of overtime, When the bills got just too steep. And I never passed a cry for help, Though at times I shook with fear. And sometimes, God, forgive me, I've wept unmanly tears. I know I don't deserve a place, Among the people here. They never wanted me around, Except to calm their fears. If you've a place for me here, Lord,It ne...

Knowledge Management comprises a range of practices used by organisations to identify, create, represent, and distribute knowledge for reuse, awareness and learning. A true KM helps achieving the flow process of Data, Information, Knowledge, Wisdom and Innovation for the overall objectives of the organisation. Knowledge has to be made explicit from tacit or in other words tacit knowledge we have in our heads have to be codified into explicit knowledge that can be used by others in the organisation. What does KM give the organisation? Competitive advantage is the first thing that comes to mind. It improves operational efficiency, innovation in the work place, better process, faster learning and knowledge access across the organisations. Online corporate yellow pages or expertise locators and document management systems are the most preliminary forms of knowledge management, however with information technology providing better tools the capabilities of KM are increasing. Blogs, intranet...